Information regarding specified commercial transactions
This notice sets forth matters concerning mail-order sales at the online store operated by Buiii (hereinafter referred to as "our store").
1. Name of the business operator
Seed Co., Ltd.
2. Chief Operations Officer
Etsuro Ihori
3. Location
380-0921
MK Building 2F, 182-1 Kurita, Nagano City, Nagano Prefecture
4. Contact Information
●Phone number: 026-223-1110
●Email: buiii@seed-i.com
5. Product selling price
The price (including tax) is listed on each product page.
6. Other necessary charges besides the product price
●Shipping fee
○ Honshu, Shikoku, Kyushu, Hokkaido: 800 yen (tax included)
○ Okinawa: 1,800 yen (tax included)
*Free shipping on orders of ¥3,980 (tax included) or more.
*Free shipping to Okinawa for orders over 10,000 yen (tax included).
7. How to Order
Please place your order through our online store.
8. Payment Methods
●Credit card payment: Visa, American Express, JCB, Discover, UnionPay, Cartes Bancaires, Visa Electron, Maestro
●Convenience store payment
●Pay-easy
●Bank transfer Rakuten Pay
●Post-payment (Paidy)
●au PAY
●Smartphone payment: PayPay, Merpay
9. Payment Deadline
When ordering
10. Delivery time of the product
●Orders are usually shipped within 3 business days of order confirmation (excluding Saturdays, Sundays, public holidays, consecutive holidays, Obon holidays from August 12th to August 16th, and the New Year holidays).
●Delivery may be delayed due to inclement weather, natural disasters, or other unavoidable circumstances.
11. Returns and Exchanges
[Returns and exchanges due to customer's convenience]
●As a general rule, we do not accept returns or exchanges due to customer convenience. However, we will consider returns or exchanges only if the product is unopened and unused, and you contact us within 3 days of receiving the product. In that case, the customer will be responsible for the round-trip shipping costs and refund processing fees.
●We cannot accept returns or exchanges for items that have been used, items with tags removed, items that have been soiled or damaged by the customer, sale items, lucky bags, etc.
[Returns and exchanges due to defective products or incorrect delivery]
●While we take every precaution to ensure the quality of our products, if you receive a defective product or a product different from what you ordered, please contact us by email within 3 days of receiving the product. We will promptly send you a replacement. If a replacement is not available, we will issue a refund.
●We will cover the shipping costs for returns and exchanges due to defective products or incorrect deliveries.
●If you return the product without contacting us first, we may not be able to accept the return or exchange.
[Regarding the refund period]
Once your return is approved and the refund process begins, we will usually process the refund within 20 days. However, please note that it may take longer for the refund to be reflected in your account depending on the processing status of your credit card company, payment service, or bank.
[ Return Contact Information ]
Phone: 026-223-1110
Email: buiii@seed-i.com
Person in charge: Ihori
12. Others
●We do not allow the resale, redistribution, or any other commercial use of our products.
●While we strive to make product images as close to the actual colors as possible, the colors may appear different depending on your monitor settings.