Terms of Use
1. Introduction
When you place an order online through the Buiii online store (hereinafter referred to as the "online store") operated by Seed Co., Ltd. (hereinafter referred to as "the Company"), the following terms and conditions apply. Please be aware of these terms and conditions before placing your order.
2. Products handled
Women's Fashion General
High socks
Knit cardigan
Pleated skirt
Full-zip hoodie
towel handkerchief
3. About ordering
After you agree to the terms of service on the "Order Confirmation" screen and click "Submit Payment," we will send you an order confirmation email. Your order will be considered complete once the order confirmation email is sent. If you do not receive an order confirmation email from us within approximately 3 days of placing your order, please contact us during business hours.
Seed Co., Ltd. (Buiii Online Store)
Phone number: 026-223-1110
Email: buiii@seed-i.com
Opening hours: Monday to Friday, 11:00 AM to 5:00 PM (excluding Saturdays, Sundays, public holidays, consecutive holidays, Obon holidays (August 12th to August 16th), and New Year's holidays)
Depending on product availability, items may be out of stock. Thank you for your understanding.
The sale between you and the seller will be considered complete once your order is confirmed and an order confirmation email is sent.
4. Regarding pricing: The prices displayed on our online store are subject to change without notice.
5. About Payment
The following payment methods are available at our online store:
●Credit card payment: Visa, American Express, JCB, Discover, UnionPay, Cartes Bancaires, Visa Electron, Maestro
●Convenience store payment
●Pay-easy
●Bank transfer Rakuten Pay
●Post-payment (Paidy)
●au PAY
●Smartphone payment: PayPay, Merpay
6. Shipping conditions
Your order will be delivered to the address you specify on the "Shipping Address" input screen. We also accept deliveries to addresses other than your own.
Orders are usually shipped within 3 business days of order confirmation (excluding weekends, holidays, consecutive holidays, and the New Year period).
Please note that delays may occur due to natural disasters, inclement weather, or other unavoidable circumstances.
We assume no responsibility whatsoever for any damage or loss of goods during delivery.
If you do not receive your order within two weeks of the initial shipping date due to your own circumstances, or if delivery is not completed due to any other reason attributable to you, your order will be considered canceled at your discretion. In this case, please note that you may be responsible for the shipping costs.
If your order has not arrived within approximately 10 days of receiving the order confirmation email, please contact us.
7. Regarding product exchanges: We do not accept product exchanges.
8. Returns and Refunds
[Returns and exchanges due to customer's convenience]
●As a general rule, we do not accept returns or exchanges due to customer convenience. However, we will consider returns or exchanges only if the product is unopened and unused, and you contact us within 3 days of receiving the product. In that case, the customer will be responsible for the round-trip shipping costs and refund processing fees.
●We cannot accept returns or exchanges for items that have been used, items with tags removed, items that have been soiled or damaged by the customer, sale items, lucky bags, etc.
[Returns and exchanges due to defective products or incorrect delivery]
●While we take every precaution to ensure the quality of our products, if you receive a defective product or a product different from what you ordered, please contact us by email within 3 days of receiving the product. We will promptly send you a replacement. If a replacement is not available, we will issue a refund.
●We will cover the shipping costs for returns and exchanges due to defective products or incorrect deliveries.
●If you return the product without contacting us first, we may not be able to accept the return or exchange.
[Regarding the refund period]
Once your return is approved and the refund process begins, we will usually process the refund within 20 days. However, please note that it may take longer for the refund to be reflected in your account depending on the processing status of your credit card company, payment service, or bank.
[ Return Contact Information ]
Phone: 026-223-1110
Email: buiii@seed-i.com
Person in charge: Ihori
9. Management of Personal Information
Please see our online store's "Privacy Policy" for details.
9. Management of Personal Information
Please see our online store's "Privacy Policy" for details.
10. Disclosure based on the Act on Specified Commercial Transactions
Company name: Seed Co., Ltd.
Address: MK Building 2F, 182-1 Kurita, Nagano City, Nagano Prefecture
Phone number: 026-223-1110
Business hours: Monday to Friday, 11:00 AM to 5:00 PM (excluding Saturdays, Sundays, public holidays, consecutive holidays, and New Year's holidays)
Manager: Etsuro Ihori
Contact Information: You can contact us via email. For details, please check the "Contact Us" section on our online store.
11.Notes
●If you are under 16 years old and register personal information when placing an order, you must obtain parental consent.
●While we have ample stock of our products, please understand that in the unlikely event that an item is out of stock, we may not be able to deliver it to you.
12.Disclaimer
●In the event that delivery of goods to customers is delayed or impossible due to natural disasters, enactment or amendment of laws and regulations, suspension of public services, dispositions based on the exercise of public authority, accidents involving transportation facilities, labor disputes, or other circumstances beyond our control, we shall not be liable for any damages incurred by customers.
●In the event that you incur damages as a result of using our online store, unless such damages are caused by our willful misconduct or gross negligence, in no event will our compensation be limited to the actual and ordinary damages incurred by you, and will not exceed the price (including tax) of the goods you ordered.
13. Contact Information
For any questions, comments, or requests regarding Buiii products, please contact us through the " Inquiries " section of our online store.